jiliphzone Privacy Policy

When you register on jiliphzone, we collect basic personal details including your full name, date of birth, email address, and mobile number. We also collect your GCash account details when you set up withdrawals, as this is required to process payments in Philippine pesos. During your sessions on the platform, we automatically gather technical data such as your device type, browser version, IP address, and general location within the Philippines. This technical information helps us maintain platform stability, detect suspicious activity, and improve the mobile experience for all members. We may also collect records of your gaming activity, transaction history, and any communications you send to our support team. All information collected is limited to what is genuinely necessary for operating the platform and fulfilling our obligations under applicable Philippine law.

Your personal information is used primarily to create and manage your account, verify your identity before processing withdrawals, and ensure that only eligible Filipino members aged 21 and above can access the platform. Transaction data is used to process GCash deposits and withdrawals accurately and to maintain a complete record of your account activity for security and dispute resolution purposes. Technical data helps us identify and fix performance issues, optimise the platform for mobile devices, and protect against fraud or unauthorised access. We may use your contact details to send you important account notifications, security alerts, or updates about changes to platform policies — we do not send unsolicited promotional messages without your consent. Aggregated, anonymised data may be used internally to understand how members use the platform and to guide improvements to the overall experience. We do not use your personal data to make automated decisions that significantly affect your rights without human review.

jiliphzone does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors handling GCash transactions or identity verification partners — but these providers are contractually bound to use your data only for the specific purpose for which it was shared. In certain circumstances, we may be required by Philippine law, court order, or regulatory authority to disclose member information, and we will comply with such lawful requests while notifying affected members where permitted. If the platform undergoes a change of ownership or corporate restructuring, member data may be transferred as part of that process, and affected members will be informed in advance. We do not share your data with advertisers, data brokers, or any entity whose purpose is unrelated to the operation of the platform. Any third party that receives your data is required to maintain standards of protection consistent with this Privacy Policy.

We apply reasonable technical and organisational measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, access controls that limit who within the platform can view member information, and regular security reviews of our systems. Despite these precautions, no online platform can guarantee absolute security, and members are encouraged to use strong, unique passwords and to keep their login credentials confidential. Your personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by Philippine financial and gaming regulations. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact us immediately using the details provided in the footer of this page.

As a member based in the Philippines, you have the right to request access to the personal data we hold about you and to receive a copy in a commonly used format. You may also request corrections to any inaccurate or incomplete information on your account at any time through your account settings or by contacting our support team. If you wish to close your account and request deletion of your personal data, you may do so subject to any legal retention obligations that require us to keep certain records for a defined period. You have the right to withdraw consent for any data processing that is based solely on your consent, without affecting the lawfulness of processing carried out before the withdrawal. If you have concerns about how your data is being handled, you are encouraged to raise them with us directly before escalating to the relevant Philippine data protection authority. We are committed to responding to all data-related requests within a reasonable timeframe and in accordance with applicable law.